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Policies

Delivery Policy

One of the most important parts of your investment is getting it to your home safely and securely. That’s why Olinde’s offers professional delivery service.

We have a huge automated warehouse that allows us to offer express next day delivery.

We deliver Tuesday through Saturday.

Enjoy the convenience of a great professional delivery. We will assemble and place your merchandise to save you work and hassle. Our rates are low, and our service is unbeatable!

We deliver Tuesday - Saturday to the Baton Rouge area including Baker, Baton Rouge, Central, Ethel, Slaughter, Zachary, Denham Springs, French Settlement, Geismar, Livingston, St. Gabriel, Walker, Watson, Greenwell Springs, Port Vincent, Prairieville, and Pride.

We also deliver twice weekly to New Orleans and the North Shore

In-store pickup hours are Monday through Saturday from 10am until 5pm.

Pricing Policy

For a variety of reasons, including manufacturer restrictions, technical issues, and constant change, we are unable to quote prices online or by email. Please contact us or visit one of our stores for assistance. Any of our friendly and knowledgeable associates will be glad to assist you. For store phone numbers, hours, maps and directions, please click here. For assistance please either call one of our stores directly or email us here.

Return Policy

A 20% restocking fee is imposed on merchandise returned. If merchandise is refused at the time of delivery due to damage, the restocking fee will be waived. Shipping charges to return merchandise are non-refundable. Closeout, discontinued, and surplus merchandise may not be returned. Cancel an ONLINE order prior to delivery or pickup by contacting the delivery office at 225-615-9067. Cancel an IN-STORE order prior to delivery or pickup by contacting the delivery office at 225-926-3380. If an order is cancelled less than 48 hours before the scheduled day, we reserve the right to charge a $99.99 handling fee.

If you return your purchase within 3 days of pickup or refuse due to size or color at the time of delivery, we will authorize a reselection for something you prefer or issue a refund. The refund may be subject to a restocking fee of up to 20%.

Olinde's Furniture does not authorize reselection or refund for:

Pillows and Mattress Protectors, Special Order Merchandise, Delivery Charges

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